Privacy Policy
Effective Date: July 2026
Gray’s Heritage Junk Removal & Handyman Services (“Gray’s Heritage,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when visiting our website or requesting our services.
Who We Are
Website: https://graysheritage.com
Gray’s Heritage provides professional junk removal, property cleanout, and handyman services throughout Citrus Heights and the surrounding Sacramento area. We are committed to protecting your privacy while providing dependable, customer-focused service.
Information We Collect
When you contact us through our website, by phone, email, or text message, we may collect information including:
- Name
- Phone number
- Email address
- Property address
- Service location
- Project details
- Photos you voluntarily submit for estimates
- Any information you choose to include in your message
We only collect information that helps us provide the services you request.
How We Use Your Information
We use the information you provide to:
- Respond to estimate requests
- Schedule appointments
- Communicate about your project
- Send appointment reminders or updates
- Provide customer support
- Improve our services and customer experience
- Follow up after completed services
- Respond to questions or concerns
We do not sell or rent your personal information to third parties.
Photos You Submit
Customers often send photos to help us prepare accurate estimates.
Photos submitted through our website, email, or text message are used solely for evaluating your project and preparing an estimate.
We will never publish or share customer photos without your permission.
Text Messaging
If you provide your mobile phone number, you consent to receiving text messages regarding:
- Estimates
- Appointment scheduling
- Service updates
- Follow-up communication related to your requested services
Message frequency varies.
Standard message and data rates may apply.
You may request that we stop texting you at any time.
Information Sharing
We respect your privacy.
We do not sell, rent, or trade your personal information.
Information may only be shared when:
- Required by law
- Necessary to complete requested services
- Needed to protect our legal rights or safety
Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us understand how visitors use our website and allow certain website features to function properly.
You may disable cookies through your web browser settings at any time.
Website Analytics
We may use website analytics tools, such as Google Analytics, to better understand how visitors interact with our website.
These tools collect anonymous information such as:
- Pages visited
- Time spent on the website
- Browser type
- Device type
- General geographic region
This information helps us improve our website and customer experience.
Website Security
We take reasonable steps to protect the information you submit through our website.
While we use appropriate security measures, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be 100% secure.
Your Privacy Choices
You may request to:
- Review your personal information
- Correct inaccurate information
- Update your contact information
- Request deletion of your information, when permitted by law
To make a request, please contact us using the information below.
California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California law.
You may request information regarding the personal information we collect and request corrections or deletion of certain personal information, subject to legal requirements.
Third-Party Links
Our website may contain links to third-party websites, including Google, Facebook, Instagram, or other service providers.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website and services are intended for adults seeking junk removal and handyman services.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that information has been collected from a child without parental consent, we will promptly remove it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with a revised effective date.
Contact Us
Gray’s Heritage Junk Removal & Handyman Services
📞 Phone: (916) 749-2354
✉️ Email: graysheritage@gmail.com
🌐 Website: https://graysheritage.com
📍 Service Area: Citrus Heights, Roseville, Fair Oaks, Orangevale, Antelope, Carmichael, Rancho Cordova, Folsom, Rocklin, and surrounding Sacramento communities.
Last Updated: July 11, 2026
Effective Date: July 2026